62 Storage Privacy Policy
Last Updated: July 24, 2026
62 Storage is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or use our storage services.
Information We Collect
We may collect the following information:
Personal Information
When you contact us, reserve a storage unit, lease a unit, make a payment, or communicate with us by phone, email, text message, or through our website, we may collect information including:
- Full name
- Phone number
- Email address
- Mailing address
- Payment and billing information
- Vehicle, RV, boat, or trailer information related to your rental
- Any additional information you voluntarily provide
How We Use Your Information
We use the information we collect to:
- Process reservations and storage leases
- Communicate regarding your account
- Send payment reminders and billing notifications
- Provide gate access information and facility updates
- Notify you of maintenance, weather events, security alerts, or other important information
- Respond to customer service requests
- Improve our services and customer experience
- Comply with applicable legal requirements
SMS Terms of Service
By providing your mobile phone number and opting in, you agree to receive SMS text messages from 62 Storage.
These messages may include:
- Reservation confirmations
- Lease and account notifications
- Payment reminders
- Billing updates
- Gate access information
- Facility maintenance notices
- Security notifications
- Customer service communications
- Promotional offers (only if you have agreed to receive marketing communications)
Message frequency varies depending on your account activity.
Message and data rates may apply.
Reply HELP for assistance.
Reply STOP at any time to unsubscribe from future SMS messages.
Consent to Receive Text Messages
Providing consent to receive SMS messages is voluntary and is not required to rent a storage unit.
By opting in, you authorize 62 Storage to send text messages related to your account, reservation, rental, billing, customer service, and other important communications.
You may withdraw your consent at any time by replying STOP to any text message.
Please note that opting out of text messaging may limit our ability to provide timely account updates or important facility notifications.
Information Sharing
62 Storage does not sell, rent, trade, or share your personal information or SMS consent with third parties for marketing or promotional purposes.
No mobile information, including SMS opt-in data or consent, will be shared with third parties or affiliates for marketing purposes.
Text messaging originator opt-in information and consent will never be transferred, sold, or shared with any third party.
We may disclose information only when required by law or when necessary to protect our legal rights of the safety and security of our customers and property.
Data Security
We maintain reasonable administrative technical and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
Opting Out
You may opt out of receiving promotional communications by following the unsubscribe instructions provided or by contacting us directly.
Even if you opt out of marketing communications, we may continue to send important transactional messages regarding your storage rental, billing, or facility operations.
Access or Update Information
You may request to review or update your personal information by contacting us using the information listed below.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
62 Storage is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we learn that such information has been collected, we will promptly delete it.
Changes to This Privacy Policy
We may update this privacy policy periodically.
Any changes will be posted on this page along with a revised “Last Updated” date.
We ecnourage you to review this Privacy Policy regularly.
SMS Terms & Conditions
1. SMS Consent
Phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
Customers who opt in may receive text messages regarding:
- Reservation confirmations
- Lease information
- Payment reminders
- Billing notifications
- Gate access information
- Facility maintenance updates
- Security alerts
- Customer service follow-ups
- Promotional offers (only when consent has been provided)
Example:
“Thank you for choosing 62 Storage. Your reservation has been received. We will contact you shortly to complete your rental. Reply STOP to opt out.”
Example:
“Reminder from 62 Storage: Your monthly storage payment is due soon. Thank you for storing with us. Reply STOP to opt out.”
3. Message Frequency
Message frequency varies depending on your account activity.
Most customers receive between 1 and 4 messages per month, although additional messages may be sent regarding billing, gate access, maintenance, security, or customer service.
4. Message & Data Rates
Standard message and data rates may apply according to your wireless carrier’s pricing plan.
5. How to Opt In
You may opt in to receive SMS communications by:
- Providing verbal consent
- Completing an online reservation or rental form
- Signing a paper rental agreement
- Selecting the SMS consent option on our website
6. How to Opt Out
You may opt out at any time by replying STOP to any SMS message.
You may also contact 62 Storage directly to request removal from our messaging list.
7. Help
For assistance, reply HELP to any message or contact us directly.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency varies.
- Reply STOP to unsubscribe.
- Reply HELP for assistance.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
62 Storage, LLC
17031 Highway 62
Charlestown, Indiana 47111
Phone/Text: 812-955-7540
Website: www.62RVStorage.com